South Korea orders more checks on Galaxy Note 7 batteries
- by Carmen Reese
- in Science
- — Oct 9, 2016
At the time of the first recall which spanned across 10 countries, the company, acknowledged that they were aware of 35 reported incidents of the batteries exploding on these Note 7 smart phones.
Samsung has announced it has just finished a shipment of 500,000 units of the Galaxy Note7 to carrier and retail outlets. News customers can also get their hands on Samsung's Galaxy Note7. "As such, the Galaxy Note 7 will be available in South Africa in November", he explains in a statement. In the USA, customers can exchange their affected Galaxy Note 7 for a replacement device, for another premium Samsung smartphone or a refund.
What's more, the update will display a green battery icon at the top of the screen if it has a stable battery unit. In many territories, Samsung has new Galaxy Note 7 units at the ready and is set to resume sales soon.
There's also a Galaxy Note 7 recall page that owners can use to identify if their device needs to be exchanged. It says less than a quarter have been exchanged in the United States.
Samsung first made problems about the Galaxy Note 7 public September 2 and officially launched a recall September 15. Samsung sold 2.5 million of the phones globally before stopping sales.
Customers can also ask for their money back; many carriers are also offering other Samsung devices as a potential replacement for the Note 7.
The recall states that customers can have their affected devices replaced with an unaffected Note7 smartphone or another Samsung device.
Around 35 percent confirmed they will look for a reimbursement, while percent stated that they will purchase an iPhone instead, Samsung's biggest rival smartphone in the U.S. Another 21 percent confirmed they would choose another Samsung phone. Samsung announced that the notifications will come as part of a software update expected this week in the USA.
One report of a 2005 Jeep Grand Cherokee catching fire was found to have no connection to the Galaxy Note 7, according to the St. Pete Patch.
