Charter Communications Chooses McAllen As Site For It's First Bilingual Call Center
- by Emilio Sims
- in Money
- — Mar 25, 2017
The company said in February 2016 it planned to close foreign Time Warner Cable call centers and move the jobs to the United States.
The FCC approved the deal last May, and Charter CEO Tom Rutledge said in January that the company had plans to hire 20,000 new employees within three years.
In an appearance in the Oval Office, Rutledge stood to Trump's left, as the president said that his administration would "massively eliminate job-killing regulations" and added that "you're going to see thousands and thousands and thousands of jobs and companies and everything coming back into our country".
The operator had previously pledged to bring call center jobs back to the United States during the regulatory review that occurred in 2015/2016 before it bought TWC and Bright House Networks, which was finalized past year. "That process has already started, as we are building Charter's first Spanish-language call center in McAllen, Texas, with approximately 600 seats".
For example, Exxon Mobil's promise to invest $20 billion and create more than 45,000 jobs in the Gulf Coast region was part of an initiative that began in 2013. That amounts to an average investment of $6.25 billion a year. The president joked a little about the generous size of the investment."Today, I am thrilled to announce that Charter Communications has just committed to investing $25 billion-with a B-25 billion, that's right, right?" Other major companies including General Motors and Ford have allowed Trump to take credit for job decisions that either pre-date his election or involve market forces outside the administration's direct control.
The President said Rutledge had done a great job with the company.
Rutledge signaled the $25 billion spend was "predicated on a regulatory consistency and efficiency that we expect as a country", including the right tax climate.
"Our investment-friendly policies, along with the Administration's overall regulatory approach, are already producing results", he said in a statement.
"At Charter, our commitment is to serve our customers directly", the company said in a statement Friday.
