Elaborating on this, the Prime Minister said that earlier, Government was nearly the sole provider of goods and services, which left a lot of scope for ignoring ones shortcomings.
Elaborating on this, he said that earlier, the government was nearly the sole provider of goods and services, which left a lot of scope for ignoring one's shortcomings.
Modi added that there had been several committees and commissions on administrative reforms, comprising officers from central and state governments. "Its not the work load, it is the challenge that has risen".
"With changing times, a need may arise that we may have to change our working style". Mr Modi said with changing times, the government has to become from regulator to an enabling entity.
PM Modi also had a message to the senior bureaucrats, he said: "Senior officers should ensure that experience does not become a burden that stifles innovation of younger officers".
PM Modi advised officers to use social media to reach out to people.
"I am a person who realises the power of social media".
"If I am informing the people about dates of polio vaccination through social media, saying that they should come out on a particular date for the vaccination, then it (social media) is helpful".
Modi also did not find it good for two government departments fighting each other in courts on issues, asking whether it was ego or failure of the civil service.
The world is moving from e-governance to mobile-governance and the best equipment needed to be used for the welfare of people, he added. We too can not stay away from that. He said that civil official should be neutral and able to take a decision.
"These days. I see district officials so busy, busy, busy (with their mobiles).so I banned mobiles in meetings", he said, mimicking furious tapping on a phone keypad as he addressed bureaucrats at a function to mark Civil Services Day.