The Chinese company said that the order information of some customers was accessed by an "unauthorised party".
For the second time in two years, OnePlus has been the victim of a hack by an "unauthorized party", with customer names, email addresses, and shipping addresses now potentially out in the public domain.
OnePlus officials suggested today that the most likely result of this breach will be "spam and phishing emails" sent to the affected users.
OnePlus also assured that necessary steps were taken to reinforce security in its systems and it is now investigating the incident with the help of relevant authorities. The company is now working with relevant authorities to further investigate this incident and has also asked its users to contact them with questions or concerns by logging onto its official customer support site.
OnePlus confirms that payment information and passwords were not included in the breach, and not all customers were affected.
Smartphone manufacturers OnePlus have warned customers that their personal information may have been accessed by hackers.
To tighten its security, OnePlus will be partnering with a "world-renowned security platform" next month to launch its own official bug bounty program by the end of this year. So if you haven't received an email from OnePlus, your customer data was probably not compromised. It has been nearly of week since this data breach but the information has been made public just recently.
It is apparent that the security of OnePlus smartphones wasn't breached. Right now, we are working with the relevant authorities to further investigate this incident and protect your data.
We recommend our readers that even though OnePlus claims password and other sensitive data is safe, it makes sense to change your password now.
The good news is the security flaw no longer exists, meaning that if you're now safe to purchase anything from the OnePlus website.