Health Minister Adrian Dix reported that the call centre received 1.7-million calls on Monday morning, prompting him to remind the public that only those eligible may book an appointment.
The call centre (1-844-255-7555) will operate from 7 a.m.to 7 p.m. Seniors aged 80 years and above can call to book an appointment starting on March 10. "They did not meet their contractual obligation", he said.
Dix urged eligible residents and their families to keep calling in the coming days. "I understand and our call-centre provider has to understand that we have to do better at responding as well, and we will need to because the demand is not going to get less".
On Tuesday, the province said its process was flawed, but also blamed Telus.
Others reported success on Fraser Health's online booking site, which was also hit with intermittent problems earlier in the day.
A total of 78,770 people who tested positive have recovered, and to date, 343,381 doses of a COVID-19 vaccine have been administered in BC, 86,938 of which are second doses.
Dr. Henry said the province tried and failed to launch its own online system for these bookings.
He said that as of March 7, a total of 202,252 persons have been vaccinated. She did not say how many Telus employees have been contracted for this work.
Of the new cases, 407 were in the Vancouver Coastal Health region, 802 were in the Fraser Health region, 72 in Island Health, 79 in Interior Health, and 102 in Northern Health.
Outdoor gatherings, larger meeting places and layers of protection such as masks will still be recommended, she said.
Northern Health is getting ready to open more than 30 vaccine clinic locations across the region, including the Prince George Conference and Civic Centre.
"They have a week to register for the following week's vaccination appointment", said Schmid. "They've had months and months and months to plan for this, and how they can have it. Unbelievably unprepared".
The goal is to administer almost 15-thousand COVID-19 vaccine doses through Phase 2 clinics, between March 15 and April 10.
"This is especially true if people will continue to be able to book specific time slots (rather than for instance a time range in a day that will be managed with a physical queue on site)", he wrote in an e-mail.